Frequently Asked Questions
Everything you need to know about shopping with Gentleman
What are your shipping options and delivery times?
We offer standard and express shipping. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days. All orders are tracked for your convenience.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of receipt, provided the items are in their original condition with tags attached. You can return items via mail or at any of our physical store locations.
How do I know which size will fit me best?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend choosing the larger size for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local digital payment methods to ensure a secure and seamless checkout process.
Are the products at Gentleman authentic and high-quality?
Yes, we pride ourselves on sourcing only premium materials and authentic brands. Quality control is performed on every item to ensure it meets our high standards of craftsmanship.
Can I track my order after it has been shipped?
Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking link and your unique tracking number to monitor your package in real-time.